Refund policy

Returns & Refunds

We want you to feel confident shopping with UNIK FEMME. If your item isn’t the right fit, you may request a return within 14 days of delivery.

Return eligibility

To be eligible for a return, the item must be unworn, unwashed, and in its original condition, with all tags attached. You may try it on to check the fit.

To request a return, email info@unikfemme.ca within 14 days of delivery and include your order number. Please wait for our return instructions before sending your item back.

Once your return is approved, please ship the item back within 7 days. Items returned without first contacting us may not be accepted.

Return shipping

For returns due to fit or a change of mind, the customer is responsible for return shipping costs. We recommend using a tracked shipping service, as we cannot refund items that do not reach us.

If you receive an incorrect or defective item, please contact us at info@unikfemme.ca with your order number and photos of the issue. We will help resolve it and cover the return shipping cost where a return is needed.

Refunds

Once we receive and inspect your return, we will email you with an update. If approved, your refund will be issued to your original payment method. Original shipping charges are not refunded for returns due to fit or a change of mind. Your payment provider may take additional time to show the refund in your account.

Need a different size?

If you’d like another size, please contact us. Exchanges depend on availability. We’ll confirm the options and any shipping costs with you before proceeding.

This policy does not limit any rights you may have under applicable consumer protection laws.